
ReNew Technical Reference Troubleshooting Guide
41
Troubleshooting Guide
Use this chapter to identify mechanical and electronic problems with your
ReNew and ReNew SMA Systems. To contact the MTS HELPLine and/or an
MTS Applications Engineer, see “Contacting MTS” on page 10.
Crosshead will not move • Load frame is not powered up (Limit switches on the crosshead are not lit up
red and/or the handset LCD is not on).
• One or both of the physical limits are tripped.
• Line voltage is too low or too high.
• If the crosshead moves with the handset:
– Computer/frame interface cable is loose or improperly connected.
– Improper machine parameters. Contact an MTS Applications Engineer
for further assistance.
• Remote power switch not in the On position.
• If the crosshead does not move with the handset:
– Unplug the handset and then reconnect it.
– Frame is in fault condition. Cycle the power to the frame.
– Other problem(s) with the test frame. Contact an MTS Applications
Engineer for further assistance.
Crosshead moves in
only one direction
• One of the physical limits is activated.
Crosshead always
moves at maximum
speed
• Controller not receiving position feedback. Contact an MTS Applications
Engineer for further assistance.
• Check the cables between the motor and the servo amp.
Crosshead stops
beyond where it should
have
• Incorrect machine parameters. Contact an MTS Applications Engineer for
further assistance.
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